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Book your transfer to or from Port Rashid from Dubai Airport or to Abu Dhabi from Port Rashid Dubai.
Private Transfer: Private Transfer will be for your own personal use and will not be shared with other travelers. We recommend this transfer if you are looking to arrive and depart hassle free.
Arrival Instructions: Please proceed to the Arrivals Hall after the baggage & customs where our driver will be holding a clipboard with your name written on it. Please identify yourself by showing your confirmation voucher and in turn they will transfer you immediately.
Departure Instructions: Wait at the lobby of your accommodation where our transfer assistance will meet you. Please present your service voucher and in turn they will transfer you immediately.
If you cannot find the service you need please contact our dedicated Custom Team to advise of your requirements.
Maximum Waiting Time At Arrival Point:
In the event of a problem with your luggage please send one person from your party to the meeting point to advise our representative of the delay. There is no obligation to wait extra time. In case they can wait extra parking fee may be resulted due to delays must be paid on site.
Maximum Waiting Time At Departure Point:
Drivers are not instructed to wait for the guests
1 suitcase and 1 carry-on bag per person is allowed. On private transfers if the number of luggage are more than this or there are pushchairs/wheelchairs etc.; a big enough vehicle must be booked for comfort and safety. Oversized luggage (e.g. surfboards golf clubs or bikes) may have extra fee. Provider cannot be held responsible for damaged baggage personal belongings or any items left in the vehicle.
Please make sure infants and children are included in the total number of passengers e.g. if three adulds one child and an infant are travelling a private transfer vehicle for at least five people needed to be booked. On shuttles infants under the age of 2 are free if they sit on a responsible adult`s knee but they must still be included in the booking.